Delivery Information

COVID 19 Delivery: While Colchester is subject to Tier 4 restrictions the shop will be closed. We will endeavour to fulfil orders as quickly as possible and orders will be picked and packed within 2 days of the order being received. They will be posted on the same day that they are picked and packed. Store collection can be arranged by email as an alternative to postage if required.

 

  • Orders placed and paid for Monday to Friday will be picked and packed on the same day. We have a Royal Mail Collection from the shop once per day so if your order is received before this time it will be dispatched on the same day and if it is received after this time it will be sent out on the next working day. Please Note: we do not send out any orders on weekends or bank holidays.

  • Orders placed and paid for will normally be sent out using Royal Mail First Class postage. This service is usually delivered the next day but this is not a guaranteed next day service.

  • We only deliver to the UK mainland. We do not offer an international delivery service at this time.

  • Larger or heavier items may be sent using an alternative courier service, who operate a target delivery time of 1-3 days.

  • If you live locally and want your goods quickly, we offer a free click and collect service from our Colchester store.

  • Unfortunately, due to the high cost of delivering to very remote islands and areas and the difficulty with arranging returns we are unable to accept orders from or deliver to Post Office boxes or to the following UK & BFPO postcode ranges: Scottish Highlands KW1 - 4; KW6 - 10; KW14, Shetland Isles ZE1 - ZE3, Guernsey GY1 - GY9, Jersey JE1 - JE4, Isles of Scilly TR21 - TR25, Isle of Man IM1 - IM9, British Forces PO BFPO1 - BFPO999.